Across your first four deposits
- Wagering
- 40× bonus amount
- Max bet (bonus active)
- $8 AUD
- Min deposit
- $25 AUD per deposit
- Bonus expiry
- 30 days to meet wagering
Contact Casino Chan
Casino Chan holds a licence from the Tobique Gaming Commission (licence no. 0000091) and a licence issued by the AOFA in Comoros (licence ALSI-202508056-FI2). All transactions are protected by SSL encryption.
How to get in touch
For assistance, send an email to support@chancasino.top. Please use the email address linked to your account where possible, as this can help the support team identify your account and respond more efficiently. Support will review your message and provide information relevant to your question.
To help us understand the issue and respond faster, include your account email address or username, a short description of the problem, and screenshots if they are relevant. Do not include your password or other sensitive security information in a message.
- Account access, profile and verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms and eligibility
- Technical problems with the website or account features
- Responsible gambling requests, including help with account controls or taking a break
Please provide accurate information and explain what happened, including any useful dates, transaction references or error messages. If the issue concerns a payment, avoid sending complete card or banking details. The support team will advise if further information is needed.
Response times
Casino Chan support usually replies within 24 hours, although response times may vary depending on the complexity of the request and the information required. Sending one clear message with the relevant details can help avoid delays. If you have not received a reply, check your junk or spam folder before contacting support again.